Later on your client accounts take been created, yous can add Axis video units to these accounts so that your clients tin can monitor their bounds.
Before you begin
Complete the prerequisite steps.
Ensure that the ports used by the new video unit of measurement are open on the network.
Ensure that your video unit is non currently added to another Video Surveillance equally a Service (VSaaS). If it is, contact the service provider to unregister the video unit.
Ensure that nobody is modifying the video unit settings, either on the video unit of measurement itself or through the video unit of measurement manufacturer's web page.
If y'all are recording video on a NAS volume, add the NAS volume.
If y'all are recording video on an SD card, ensure that an SD card is inserted in your video unit of measurement.
What you should know
Depending on your account type, you might be limited to the number of cameras that y'all tin can add together. If you receive a bulletin to that outcome, contact your SmartOffice™ service provider for more information.
Some video units are edge recording units; that is, cameras or video encoders that tin can store recordings either on their internal storage device or on a NAS device, if supported by the video unit of measurement. If adding a video unit that has a memory card, the video unit's retentivity card is formatted automatically after the video unit of measurement has been added.
CAUTION: If the memory card in the new video unit of measurement contains recordings, ensure that you back up the recordings before adding the video unit because the retention carte du jour is formatted automatically. Formatting deletes all files simultaneously, even if they are protected.
Additional resolutions for quad view panoramic or fisheye panoramic are displayed when enrolling a panoramic camera.
Procedure
Power on the new video unit, connect information technology to your network, and wait until it is online.
Click Clients, and then select a client account from the Number of devices cavalcade.
On the customer's Devices page, click Enroll a device and and then click Add a video unit ().
In the Video unit information section, enter the following and and then click Next:
Name
The name of your device, as identified on the client'south Devices page. If in that location are many devices, enter a name that is easy to recognize and find.
Time zone
The time zone that the video unit is installed in.
Manufacturer
The device manufacturer.
In the Video unit identification section, enter the video unit's series number and owner authentication key (OAK), then click Next.
A dialog box opens notifying you that the video unit connexion is in progress. In the background, Waiting for connectedness is displayed in the State column.
Important: If the video unit'due south serial number or OAK is not valid, an error message is displayed and the video unit is placed in the Mistake state. Video units that are in the Fault land can only be deleted. It is important to make certain to keep the OAK confidential considering it is the password to your video unit's web folio.
Press the video unit's One-click camera connection button.
If yous cannot access this button because the video unit's location is inaccessible, then configure the AVHS service through the video unit'southward web page.
When the One-click camera connection button is pressed, the video unit of measurement continuously tries to connect to SmartOffice™ for the next 24 hours. After the video unit of measurement connects, the Video configuration section is displayed and the State column changes to Continued. This process can take up to 10 minutes. If your Axis video unit is not connected after 10 minutes, begin troubleshooting your video unit connection to SmartOffice™.
Tip: If you want to add multiple video units that are not accessible or not physically connected to a network, you can become all of your video units to the Waiting for connectedness state before installing them at your client's site. When you have access to the video units, printing the One-click camera connection push button on each video unit and complete the procedure for adding video units in SmartOffice™.
Besides, if you are on-site and want to physically install your video units start, you can install your video units, press the One-click video unit connection push on each video unit, and then complete the adding video units procedure in SmartOffice™ within 24 hours of pressing the One-click camera connection push. If you exceed 24 hours, y'all must printing this push button on each video unit again.
In the Subscription section, gear up the post-obit, and then click Next.
Program
The photographic camera plan for your video recordings. Camera plans apply to cameras, not video encoders. Each camera that is connected to a video encoder can have its ain individual program. As a consequence, video encoders are billed according to the number of channel inputs that information technology has. For case, if you add a video encoder that has four channel inputs, you are charged for all 4, regardless of whether you are using all four.
Retentivity period
The retention period is the number of days that video recordings are stored in the cloud. When the retention period expires, recordings are deleted. The default period is 7 days. This does not apply to Edge plans, which store video on a NAS or SD carte du jour.
In the Video and audio configuration section, fix the following, then click Next.
Recording type
The storage medium (cloud, video unit, or NAS volume) and recording mode (continuous or on motion) for your video recordings. If you cull a recording type for video unit storage (for example, Camera continuous), make sure that your video unit has an SD retention card.
Note: If the Cloud on motion recording blazon is used and Dual recording is enabled, the following occurs:
Video recordings that are triggered when movement occurs are stored in the cloud.
Continuous recording is stored on the SD card.
For sites with limited bandwidth, users can select the Border Recording program, so that they can tape video from any camera to a Network Attached Storage (NAS) device, or directly onto the camera'south SD card storage. As video is stored to devices on the local network, no bandwidth is used to record video in the deject. This plan requires cameras that back up NAS devices or Edge Recording.
On average, a 64GB SD card tin can typically store more than a calendar month of video. Stratocast cannot encounter the SD card'south storage usage, and no defined retentivity period can be chosen. The camera will tape until the bill of fare is full then overwrite the oldest footage.
Resolution
The image resolution of your video recordings. The available choices depend on your camera model and your programme.
Boilerplate fleck rate
The average corporeality of data that is transferred per unit of measurement of time (Kilobits per second). Higher configuration presets (resolution, frame rate, and so on) require a college bitrate to stream video, then it requires more bandwidth. You can refer to this field when planning the Internet connection speed and bandwidth requirements of your recordings.
Frame rate
The number of frames per second (fps) that you lot can obtain when recording video. A loftier frame charge per unit (10 fps or more) produces fluid video and is essential for accurate motion detection.
Audio
The audio fashion (Disabled, Enabled for live stream, Enabled for live stream and recordings) for your video recordings.
The Enabled for livestream audio pick is only available for Axis cameras that support audio when used with the Cloud continuous, Camera continuous, or NAS Continuous recording type.
The Enabled for livestream audio and recording option is only available for Axis cameras that support sound when used with the Cloud continuous recording blazon.
The sound quality and bandwidth usage vary depending on the camera specification and settings. The audio format is AAC by default.
Important: You must federate the SmartOffice™ client business relationship to a Security Center system to ensure that you can listen to alive or playback audio through the Security DeskMonitoring page or from Archive search results.
For data about monitoring cameras with live or playback audio using the Security DeskMonitoring page, see Camera widget in the Security Middle User Guide.
Dual recording
The dual recording mode (Enabled or Disabled) for your video recordings.
The Enabled selection specifies that recordings are stored in the cloud and on the photographic camera'south SD carte du jour.
The Disabled option specifies that recordings are only stored in the cloud.
Important: Dual recording is enabled by default (and cannot be turned off) for all end user accounts when new Axis cameras are enrolled that take SD cards in the ready state.
The dual recording option is not available on the Edge plan. Recorded video on the SD bill of fare can only be accessed from the camera manufacturer's configuration web page or physically from the SD card.
Notation: If you lot exercise non want dual recording, contact SmartOffice™ support to disable this office for your account.
If you lot chose a NAS volume recording type, such as NAS continuous, click Adjacent and do the following:
In the Network attached storage volume (NAS volume), select the NAS volume that you desire to use to store your video.
Annotation: Because there is a maximum of one video unit record on a NAS volume, you cannot select a NAS volume that is already assigned to another video unit of measurement.
In the Retention catamenia field, set the number of days that you want the video recordings to remain stored on the NAS volume. You can ready the retention period in the post-obit means:
Move the slider (A) in the desired direction. As you lot motility the slider, the number of days change in the value box (C).
Click the slider arrows (B) to add together or remove 7 days of retention time with each click.
In the value box (C), type the value, or click the arrows to add or remove one twenty-four hours of retention time with each click.
Equally y'all set the retention period, the Estimated storage usage field automatically estimates the hard disk space that is required to shop the photographic camera's recordings. The estimated usage is based on the values that y'all enter for the camera's configuration and resolution, equally well as the retention menstruum of the video recordings.
Click Enroll.
The state of all cameras that you take added changes to Enrolled. If y'all added a single camera, its name is displayed in your client'due south list of cameras. If y'all added a video encoder that had multiple cameras connected to information technology, the names of all of the cameras are displayed, and each i is assigned a unique suffix.
Example
Let's presume that you add together a video encoder that you name Storefront, and that this video encoder has cameras connected to its second and third channel inputs. Once the video encoder is added to SmartOffice™, the cameras announced as Storefront-1, Storefront-ii, Storefront-3, and Storefront-4, still but aqueduct inputs Storefront-2 and Storefront-3 accept actual cameras connected to them. Once added, you can edit the name of each camera individually.
After yous finish
Do the post-obit:
If yous added an edge recording video unit, the retentiveness card of the video unit (camera or video encoder) is formatted automatically after the video unit has been added. Become to the camera'due south Edit folio to check the status of the formatting.
Configure motion detection for each photographic camera that you added.
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